Why are my Unitus Rewards not displaying in digital banking?

Unitus Rewards are available for the primary cardholder. At this time, joint cardholders will not be able to view Unitus Rewards balances or redeem points in digital banking. This information can be retrieved by the primary cardholder. If you have more than one Platinum Rewards Visa card with Unitus, please create a separate set of credentials for the account within which that loan exists. You will be able to use these credentials to view Unitus Rewards balances and redeem points. We understand this is inconvenient and are working on finding a better solution for our impacted members.