Who do I contact in case of errors or questions on my payment?

Please contact the Loan Services department at 503-423-8399 between 8:00 a.m.-4:30 p.m..

Contact Us

Contact us by phone

Main Phone Number

503-227-5571
1-800-452-0900

Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.

See all contact information

Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

Email Us

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