What if I lose my card?

  1. Contact us and report your card as lost. A replacement card will be sent within a few working days. (Please refer to terms and conditions for more information on reporting lost cards.)
  2. You will need to delete the lost card from the service and add the details for the new card.

Contact Us

Contact us by phone

Main Phone Number


Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.

See all contact information

Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

Email Us

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