How do I report fraud or suspicious activity on my account?
The sooner you detect fraud, the lower the financial impact. If you think you’ve been a victim of fraud or your identity has been stolen, take the following steps:
For lost or stolen Unitus credit or debit cards, immediately call 503-423-8315 or 1-800-422-3132 and choose option # 2.
If you suspect other fraud with your Unitus accounts or relationship, call 503-227-5571 or 1-800-452-0900.
You may also visit our Contact Us page and submit an inquiry form, just select ‘Suspicious activity on my account’ from the drop-down. If you are contacting us via personal email, please have you email’s subject line read: ‘Suspicious activity on my account’. This will help our staff assist you.
If you are a victim of identity theft, contact the fraud department of any one of the three credit-reporting agencies to place an alert on your credit file. The alert requires creditors to take additional steps that protect you against identify theft.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.