Does the phone have to be present in order to make a purchase using the Gear smartwatch?
No. Once your smartwatch has an active card, it can be used independently of the phone for payment. Your phone is not needed to pay at the store.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.