I’ve enrolled in Bill Pay. What do I do now?

You must add at least one payee before you can schedule payments. To add a payee, hover over ‘Transfer & Bill Pay’ on the uOnline menu bar, hover over ‘Bill Pay’ and then select ‘Manage Payees’. When setting up your new payee, use information from your most recent bill to avoid processing delays. Delays are often caused by an old or incorrect account number or an incorrect mailing address. Once you’ve added the payees you need, click on the ‘Make Payment’ under the ‘Bill Pay’ sub-menu to schedule payments.

Contact Us

Contact us by phone

Main Phone Number

503-227-5571
1-800-452-0900

Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.

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Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

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