I am receiving an error message “We could not verify your information. Please try again.”
Please ensure that you are the borrower or co-borrower on the loan. If you experience this error, please check that you are entering the correct information in the format outlined on the page.
This could mean that the identifying information you are entering, such as your zip code, is not what Unitus has on file for you. Please contact Unitus to update your contact information.
Contact us by phone
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Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.