How does it work?

Cardholders will receive a text message that includes the transaction that caused a fraud case to be created. You will need to respond to the text message with a Yes if the transaction was authorized by you or a NO if the transaction was not authorized by you (the transaction is fraud). If you respond with a NO you will receive a text message letting you know that a fraud specialist will call you.



Contact Us

If you still need help finding an answer, please reach out to us by phone, appointment, or live chat. Visit our Contact Us page for more information.




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