Support Topics
eStatements
Popular Questions
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To start receiving eStatements, follow these steps:
- Open your mobile app, or log into uOnline. (Still haven’t used the app? It makes life easier. Download it now for iPhone, or for Android.)
- Click “eStatements” from the menu. (Don’t see it? Click “More…” from the menu and choose “eStatements” from the list that appears.)
- Click the gear icon in the bottom right corner of the “Subscription Settings” window.
- A “Statements” window will appear. Click the radio button under “Online” and then click the “Continue” button in the bottom-right corner.
You’re all set! You will now receive eStatements. You can view your statements and Tax documents any time by clicking the “Statements” tab at the top of the eStatements page from #2 above.
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- Free to members
- Can’t be lost or stolen
- Stored on secure servers
- Access to 18 months of statements
- Receive email reminders when your eStatement is available
- Paperless…good for the environment
- Having eStatements helps qualifies you for free access to your FICO® Score.
Contact Us
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.
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