What if I change wireless carriers?

  1. If you do not change your mobile phone number and mobile device when you switch to a participating wireless carrier service, your service will work without interruption.
  2. If you do change your mobile device but not your phone number:
    • Download the app to your new mobile device.
    • You will be required by the application to authenticate as the device is a part of the authentication process.


Contact Us

If you still need help finding an answer, please reach out to us by phone, appointment, or live chat. Visit our Contact Us page for more information.




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