How we may be able to help
We understand that recovery looks different for everyone and that wildfire-related events can place significant strain on household finances. Our team is here to listen, understand your circumstances, and help identify available options that may ease financial burdens during this difficult time.
Some of the potential ways we may be able to help include:
- Disaster Relief Loans – For a limited time, no-fee loans at 6.99%APR* are available to provide temporarily emergency relief for unexpected expenses. To apply, please contact our Consumer Lending team at 503-423-8770 or via email.
- Skip a Payment – If you have experienced a loss of income or financial hardship, you may be eligible to skip a monthly loan payment without penalty. (Conditions apply.) Please contact our Consumer Lending team at 503-423-8770 or via email.
- Early Withdrawal of Funds from Savings Certificates – Members facing the effects of a wildfire or other unforeseen financial hardships may access funds from their savings certificates early without penalty, helping provide financial flexibility when it’s needed most. Please contact our Call Center team at 1-800-452-0900.
- Money Management and Budgeting Tools – Our money management and budgeting tools can help you assess your situation, make informed decisions, and move forward with confidence. Learn more.
- Access to Financial Coaches – Our FiCEP Financial Coaches are here to listen, provide guidance, and help you explore options for rebuilding financial stability. Make an Appointment
Help support those in need
As wildfires continue to impact communities across Oregon and Washington, one of the most effective ways to help is by supporting trusted organizations that are providing both immediate relief and long-term recovery assistance.
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STCU Here for Good Foundation Disaster Relief Fund
Donations to the STCU Here for Good Foundation Disaster Relief Fund help support individuals and communities affected by disasters across the Inland Northwest, providing critical resources where they are needed most.
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United Way Pacific NW Disaster Recovery Fund
You can also contribute to the United Way Pacific NW Disaster Recovery Fund, which helps communities across the Pacific Northwest recover and rebuild following disasters by funding relief efforts and recovery programs.
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The American Red Cross
Help support those affected by the western wildfires here in Oregon and Washington.
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
FAQs
Find answers to common questions about wildfire financial assistance. If you need additional help, our team is ready to talk through your situation and explore available options.
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1. Who is eligible for wildfire relief assistance?
Unitus members who have been financially impacted by wildfires may be eligible for assistance. Because every situation is different, we encourage you to contact us so we can understand your circumstances and discuss the options that may be available to you.
2. What is a Disaster Relief Loan?
For a limited time, Unitus is offering no-fee Disaster Relief Loans at 6.99% APR (APR=Annual Percentage Rate) to help members cover unexpected expenses related to wildfire impacts. To learn more or apply, contact our Consumer Lending team at 503-423-8770.
3. Can I skip a loan payment if I’ve been affected by a wildfire?
You may be eligible to skip a monthly loan payment without penalty if you’ve experienced a loss of income or other financial hardship. Conditions apply, so please contact our Consumer Lending team at 503-423-8770 to discuss your situation and available options.
4. Can I withdraw money from my certificate early without a penalty?
Members experiencing financial hardship related to a wildfire may be able to access funds from a Unitus savings certificate early without an early withdrawal penalty. Contact us at 1-800-452-0900 to discuss your options.
5. What if I’m worried about making my upcoming loan payments?
Please contact us as soon as possible. Our team can review your situation and help identify available options that may provide financial flexibility. You don’t have to wait until you’ve missed a payment to reach out.
6. Can someone help me figure out my finances after a wildfire?
Yes. Unitus FiCEP Financial Coaches are available to help you assess your financial situation, review your budget, and explore options for rebuilding financial stability. You can schedule an appointment to speak with a financial coach.
7. What information should I have ready when I contact Unitus?
Be prepared to briefly explain how the wildfire has affected you financially and which Unitus accounts or loans you need help with. Depending on the type of assistance you’re requesting, our team may ask for additional information to determine which options are available.
8. How do I contact Unitus for wildfire relief assistance?
Call Unitus at 1-800-452-0900, schedule an appointment, visit a branch, or contact us through our Virtual Branch. We’ll listen to your situation and help you explore available assistance.
9. What should I do if I’ve been displaced and can’t visit a Unitus branch?
You can access many Unitus services through Digital Banking or the Unitus mobile app. You can also contact Unitus by phone or use our Virtual Branch for assistance without visiting a branch. Unitus currently offers phone, appointment, live chat and virtual service options.
10. Will requesting wildfire assistance affect my credit?
The impact, if any, will depend on the type of assistance provided and your specific account or loan. Before accepting an assistance option, ask a Unitus representative how it may affect your payments, loan terms, or credit reporting.