What if the transaction is fraud?

If you confirm fraud, an outbound voice call will be immediately initiated to the cell phone number that was texted. A Falcon agent will review the transaction(s) in question to confirm the text response and block your card. Please call Unitus CCU at 1-800-452-0900, opt. 1 or visit a Unitus branch to file a fraud report and order a new card.



Contact Us

If you still need help finding an answer, please reach out to us by phone, appointment, or live chat. Visit our Contact Us page for more information.




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