id-go
id-go for Unitus is an authentication that is simple, secure, fast and password-less!
Skip those personal information questions
Forget the old way of answering personal questions to verify your identity every time you call us. Say hello to id-go for Unitus. Just call in from your registered phone and you’ll connect with us, without needing to share any personal information.
Getting started
id-go for Unitus will use your smartphone’s secure biometrics (Face ID or fingerprint ID) to prove you are who you say you are. When you call us at 503-227-5571 or 800-452-0900 for everyday needs, you won’t need to answer questions or share sensitive data to verify your identity. We’ll already know it’s you.
Frequently Asked Questions
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Q: What are the steps to sign-up for id-go?
A: To set up id-go, simply call Member Services and we will walk you through the setup process!Q: What should I do if I think someone has access to my id-go?
A: Call Unitus immediately.Q: Where can I use my id-go to authenticate my identity besides Unitus?
A: Currently id-go is only able to be used at Unitus.Q: Do I need a smartphone to use id-go?
A: Yes, id-go utilizes biometrics and security technologies available in today’s smartphones to enable a secure process for identity verification and authentication.Q: Does it cost anything for me to use id-go?
A: This a service being offered to our members at no additional cost.Q: What type of smartphones can I use for id-go?
A: Any smartphone that can accept texts and access the internet!Q: Do I need an app for id-go?
A: Not anymore! You now will receive a secure text message to verify your identity.Q: What can I use id-go for?
A: Currently you can use it when calling into Unitus. In the future, you will also be able to use it when visiting a branch or having conversations via chat or video banking.Q: How secure is id-go?
A: id-go is designed to be highly secure by utilizing security technology including biometrics and cryptography that is built in to today’s smartphones. The design of id-go leverages these technologies to protect your personally identifiable information (PII) and enable you to share this with only those enterprises that you choose to share it with.Q: Is my personal information sold?
A: Cozera (id-go) takes securely protecting personally identifiable information seriously and does not sell your information to any other party.Q: Do I have to use biometrics?
A: Yes, biometrics being enabled is a requirement for using id-go as this is a secure method built into today’s smartphones to authenticate a unique person’s identity.Q: Is there a minimum age for id-go?
A: Yes, users must be at least 18 years or older to be able to agree to the id-go Cozera privacy policy and terms and conditions.
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